January 7, 2009


Customer Survey - Evaluate Your Credit Counselor
1.  

My credit counselor was very knowledgeable and provided me good information on how the program works.

 

- Strongly Agree
- Agree
- Disagree
- Strongly Disagree

   
2.

My credit counselor provided me with education and gave me a better understanding on how to improve my financial situation.

 

- Strongly Agree
- Agree
- Disagree
- Strongly Disagree

   
3.

My credit counselor gave me a good solution to my current situation.

 

- Strongly Agree
- Agree
- Disagree
- Strongly Disagree

   
4.

Which of the following words best describe your credit counselor?

 
 
Strongly Agree  

Strongly Disagree

1 2 3 4 5

Patient

Enthusiastic

Listened carefully

Friendly

Responsive

Courteous

Other word or phrase
   

   
5.

What is your overall satisfaction with DebtWave Credit Counseling, Inc.?

 

- Very Satisfied
- Satisfied
- Neutral
- Dissatisfied
- Very Dissatisfied

   
6. I would recommend a friend to DebtWave Credit Counseling, Inc.?
 

- True
- False

   
7.

Please tell us a little about yourself.

 
 

Your name    

Counselor name    

Additional Comments (optional)    

   
 

 



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